Frequently Asked Questions
What is your shipping policy?
We ship using a number of carriers, including UPS, FedEx and DHL. Shipping typically takes 1-4 days, dependent on your location. During times of inclement weather, shipping may take longer. We ship from both Los Angeles, CA, and Louisville, KY. Please note: orders can take up to 1 business day to process once placed. If you need your Bucklebands expedited, shoot us a note at info@buckleband.com and we'll see what we can do. We charge a flat shipping rate of $5 for orders under $50 (usually 1 Buckleband set) and provide free shipping for all orders $50 and above.
We do not currently offer international shipping, but if you are located outside of the United States and would like to order a Buckleband please reach out to us at info@buckleband.com and we'll do our best to take care of you.
What is your return policy?
We currently do not accept returns. That being said, if you are in any way unsatisfied with your Bucklebands, please reach out to us at info@buckleband.com and we'll do our best to make it right.
What is Buckleband made of?
Bucklebands are made with a 100% silicone band and a nylon buckle, which is 10% glass filled.
Where is Buckleband made?
Buckleband was designed in Los Angeles, California, with help from a Phoenix, Arizona, industrial design and global sourcing firm. Buckleband is manufactured in Asia.
What should I do if I have more questions?
Please reach you to us at info@buckleband.com and we'll do our best to get right back to you. We can also be reached by snail mail:
Buckleband LLC
1615 Wilcox Avenue, PO Box 3920
Los Angeles, CA 90028
Are there any warnings or precautions I should be aware of?
Yes, there are:
Caution: This Product Contains Silicone Which May Cause Allergic Reactions.
PROFESSIONAL ADVICE, SAFETY AND MEDICAL DISCLAIMERS IN USING BUCKLEBAND PRODUCTS AND BUCKLEBAND SERVICES:
a. Professional Advice Disclaimer. BUCKLEBAND OFFERS HEALTH AND FITNESS INFORMATION THAT IS DESIGNED FOR EDUCATIONAL AND ENTERTAINMENT PURPOSES ONLY. YOU SHOULD CONSULT YOUR PHYSICIAN BEFORE BEGINNING A NEW FITNESS PROGRAM. YOU SHOULD NOT RELY ON INFORMATION OR TRAINING PROGRAMS AVAILABLE IN, WITH OR VIA THE BUCKLEBAND SITE, OR BUCKLEBAND PRODUCTS, AS A SUBSTITUTE FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. IF YOU HAVE ANY CONCERNS OR QUESTIONS ABOUT YOUR HEALTH, YOU SHOULD ALWAYS CONSULT WITH A PHYSICIAN OR OTHER HEALTH-CARE PROFESSIONAL. DO NOT DISREGARD, AVOID OR DELAY OBTAINING MEDICAL OR HEALTH RELATED ADVICE FROM YOUR HEALTHCARE PROFESSIONAL BECAUSE OF INFORMATION AVAILABLE ON THE BUCKLEBAND SITE OR PROVIDED WITH BUCKLEBAND PRODUCTS OR OTHERWISE COMMUNICATED TO YOU THROUGH THE BUCKLEBAND SITE. THE USE OF INFORMATION PROVIDED THROUGH THE BUCKLEBAND SITE OR BUCKLEBAND PRODUCTS IS SOLELY AT YOUR OWN RISK.
b. Medical Disclaimer. YOU ACKNOWLEDGE AND AGREE THAT IF YOU HAVE AN URGENT HEALTH CONCERN OR NEED TO OBTAIN MEDICAL ADVICE, YOU SHOULD REFRAIN FROM USING BUCKLEBAND AND SHOULD IMMEDIATELY CONTACT YOUR PHYSICIAN OR MEDICAL PROFESSIONAL. IN USING BUCKLEBAND PRODUCTS, YOU AFFIRM THAT YOUR PHYSICIAN HAS APPROVED YOUR USE OF THE BUCKLEBAND PRODUCTS.
c. Release of Liability. Using BUCKLEBAND Products, involves the risk of injury to you, whether you or someone else causes it. Specific risks vary from one activity to another and the risks range from minor injuries to major injuries such as catastrophic injuries including death, whether they are physical or mental in nature.
d. Buckleband is not a toy. Minors between the ages of 13 and 18 years old that can safely use Buckleband use the product provided that they do so under their parent’s or legal guardian’s supervision and consent and that such parent or legal guardian agrees to be bound by these general terms. If you are a parent or legal guardian of a Buckleband user under the age of 18 (or the applicable age of legal majority), you agree to be fully responsible for the acts and omissions of such user in connection with use of Buckleband.
PRODUCT CARE:
a. Before any use, inspect your Buckleband’s resistance bands for defects or tears. Do not use the product if it exhibits any defects or tears.
b. Store your Bucklebands in a dark area. DO NOT expose to direct heat.
c. Protect your Buckleband: remove rings and watches before using Buckleband. Beware of long, sharp fingernails or any object that could puncture the product.
d. DO NOT STORE Buckleband in direct sunlight.
PRACTICAL EXERCISE TIPS:
a. As with any exercise program, muscle soreness may be experienced over the first few days. If your pain persists for more than four days, consult your physician. Do not exercise while experiencing pain.
b. Perform all exercises in a slow and controlled manner. Do not use Buckleband in any manner that may cause it to snap towards the head and cause injury to the eyes. Always wear suitable eye protection during use.
c. Ensure the bands are securely fitted and/or anchored to accessories, and around the feet or arms when applicable, during use.
d. Ensure the bands are buckled securely before use and always during use.
e. With standing exercises BODY ALIGNMENT IS CRITICAL. Square the shoulders, contract the abdominals and relax the knees. Be sure to practice the safest posture possible by maintaining natural spinal curve.
f. For beginners, perform exercises without resistance band loops until you are comfortable, and then begin exercises with the band loops.
g. Perform two or three sets of 8-12 repetitions of each exercise sets. Always rest between sets. When you are comfortable performing 10-15 repetitions, gradually progress to the next resistance level.